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Frequently Asked Questions

Call Us

Have a question not listed here? Give us a call at 513-734-2641 and we will be happy to help.

Email Us

Send us a message at Sales@dreamscapes-unlimited.com and we will get back to you within 24 hours.

Got Questions? We Have Answers

Everything You Need to Know About Our Landscaping Services

Dreamscapes Unlimited serves homeowners and businesses throughout the greater metropolitan area and surrounding communities. Contact us to confirm service availability in your specific location.
Yes. Dreamscapes Unlimited is fully licensed, bonded, and insured. Our team holds all required state and local certifications, and we carry comprehensive general liability and workers compensation insurance for your protection.
Simply call us at 513-734-2641 or fill out the contact form on our website. We will schedule a convenient time to visit your property, assess your needs, and provide a detailed, no-obligation estimate.
We offer both. Many clients choose our recurring maintenance programs for consistent care, but we are happy to accommodate one-time service requests for specific projects like aeration, cleanups, or landscape installations.
We accept cash, checks, and all major credit cards. For recurring maintenance clients, we also offer convenient automatic billing options. Payment terms are outlined in your service agreement.

Signs include dead or leaning trees, cracks in the trunk, or branches threatening your home, power lines, or property. Our team can inspect and give you honest recommendations.

Our lawn care services include professional mowing and maintenance, lawn fertilization programs, core aeration and overseeding, grub and pest control, weed management, and seasonal cleanups. We tailor each program to your lawn's specific needs.
During the peak growing season, we recommend weekly mowing for most lawns. In early spring and late fall, bi-weekly service is usually sufficient. We adjust the schedule based on your grass type, growth rate, and weather conditions.
Yes! Our landscape design team creates custom plans for gardens, patios, walkways, retaining walls, outdoor living spaces, and complete property makeovers. We handle everything from concept to installation.
Core aeration removes small plugs of soil to relieve compaction and allow air, water, and nutrients to reach grass roots. Most lawns benefit from annual aeration, especially those with heavy foot traffic, clay soil, or thatch buildup.
Yes, we offer full-service holiday lighting including custom design, professional installation, maintenance throughout the season, and takedown. We use commercial-grade LED lights and handle everything so you can enjoy a beautiful display hassle-free.

Yes. Most stumps can be ground below surface level, making the area safe and ready for grass, landscaping, or replanting.

For regular maintenance, we can typically begin within a week of your inquiry. Landscape design and installation projects are best booked 2-4 weeks in advance. Holiday lighting should be reserved by early October to secure your preferred installation date.
If weather prevents us from completing your service, we will reschedule for the next available day. For regular maintenance clients, we adjust the schedule as needed and communicate any changes promptly.
Yes, we understand that circumstances change. You can pause or cancel your service plan with 30 days written notice. There are no long-term contracts or cancellation penalties for our standard maintenance programs.
Yes! Clients who combine multiple services — such as mowing, fertilization, and aeration — receive discounted package pricing. Contact us for a custom quote that bundles the services your property needs.
For urgent property needs like storm damage cleanup, you can reach us by phone at 513-734-2641. We prioritize emergency calls and do our best to respond as quickly as possible during business hours.

Yes. We deliver seasoned hardwood ready to burn.